Please let us know what's on your mind. Have a question for us? Ask away.

Nicole O.

Rich always goes above and beyond to get the job done and keeps his clients informed every step of the way! He has become a cherished friend as well as advisor as he has helped us move up from house to house of the course of 20 years. Call him!

Nancy S.

Fabulous man. Easy to work with. Excellent communicator. Keeps you appraised of step of the way. He likes gumdrops

Michelle M.

It was a great experience!

I shared my new rate and recommended Rich to family and friends to refinance their home.

Frank G.

It was fast and he was professional in refinancing my home. It was pleasure to work with Rich and would recommend him to anyone.

Diane A.

Rich stayed on top of the entire process, step by step. In a financial environment where refi opportunities were changing moment to moment, he kept things moving in a positive direction. He helped smooth out the one or two bumps we encountered with creative ideas and excellent negotiating with contacts who mattered in getting our loan approved and, ultimately, closed. Total time from hearing Rich’s name for the first time to the close of the refinancing was about 2 1/2 months (and at least some of the time was generated by my running around trying to find documents Rich suggested would be helpful or being distracted by the additional burdens of dealing with life during a pandemic).

Sheldon K.

Rich has helped us a few times over the years with arranging refis on our home. He is thorough, quick, friendly and professional. Rich is easy to work with and is truly dedicated to his clients best interests. You won’t find a better mortgage broker.

Lolli F.

Rich was very engaged in every aspect of our refi process. He spent an extraordinary amount of time and effort on our behalf. We highly recommend him.

Allison C.

Rich was amazing to work with. He always took the time to make sure we understood what the documents were saying, what we were committing to, and the long term impact of these decisions. He also made sure we were providing our documents on a timely basis. We won’t work with anyone but Rich.

Christopher C.

Rich was great to work with, he is professional and informative and made the whole process seamless. We will definitely use Rich again in the future and I would highly recommend him to family and friends.

Chris and Elizabeth

Daniel E.

RP is a pillar in the industry. No one is more thorough, complete, or honest – wonderful experience. Thank you ever so kindly!

Margaret E.

Rich is our go to when we are looking at financing/refinancing our home. He knows the ins and outs of the process, goes the extra mile to get us the best rate and holds our hand the entire way.

Robert F.

Rich has helped us with the purchase of two homes in the past and currently with the refinancing of our current home. His expertise, professionalism and personal touch made all three transactions go as smoothly as possible. He’s also a good man and has sincere care and concern for his clients!

Deborah M.

Rich is a great mortgage agent
He really makes the process easy because he just knows what he’s doing!

Gabriel L.

Professional process. Great, timely communication with us from the first step until closing.

Jeanne K.

Rich was thorough and patient. He explained everything that was happening during the process. He went out of his way to work out some complications that occurred. He kept us up to date on everything that was going on. I can’t recommend his highly enough.

Anthony O.

Rich is the best in the business. My wife and I have used Rich for our initial home purchase as well as our refi’s. It’s always a smooth process and we wouldn’t work with anyone else! Thanks Rich!

Anthony T.

Rich made our refinancing so smooth. He explained what was needed and what to do. If we had any questions he explained it very clearly and made sure we understood. He made sure to always stay in touch with us to see if we needed any help. I definitely would refer him.

Kelly M.

We’ve been working with Rich for almost 20 years. He watches the market for us and helps us make the best choice for our mortgages. He communicates regularly during the process to let us know where things are and what we need to do. We’ve never been disappointed when we work with Rich.

Guadalupe O.

Rich was wonderful! He made the refinancing process painless for us. He kept us in the loop of what was going on and what was needed. Very easy to talk to and answered all our questions! Wish we had met him sooner so he could have assisted us in our prior refinances. I will recommend him to anyone who is looking to refinance. Very knowledgeable!

Patricia S.

Seamless process in a very busy time in the mortgage business Rich was communicative and helpful at every stage. Would recommend Rich to one and all.

Karrisa H.

Rich made refinancing a breeze! His straightforward and solution based communication style is greatly appreciated! Looking forward to working together in the future.

Brenda S.

Richard was great!! From the first phone call starting with inquiring about a re-finance through to completion.
He was extremely informative and attentive , made the process easy , was always available for questions and advice.
I highly recommend Richard for his great knowledge and customer service

Christine L.

We love Rich. This is our 4th(?) time working with him. He helped us the first time before our oldest was born and she’s now in college. You keep working with the people who go above and beyond and that’s Rich!

Kathleen & S.

Rich was awesome in helping us get a new loan for a big purchase. He explained every part of the process thoroughly and knew exactly what we needed from the beginning (with a detailed list which helped us keep all in line). Rich is willing to meet in person which we appreciated greatly, although most paperwork can be done electronically if that is one’s preference. The process was smooth and quick with Rich and we highly recommend him!

Karen M.

I have sought out the services Rich Polonsky several times since 2002 and have found him to be straight forward about the refinance process. He is diligent, careful, thoughtful and most importantly, honest. A couple of years ago I moved from the Bay Area to Las Vegas, Nevada. I currently rent my home. and my current 7-year fixed mortgage was about to expire and I didn’t know what my next steps should be. I called Rich because I trusted him to let me know what my possible options were. With Rich’s help my refinance went quite smoothly and I always knew where we were in the review process. The best part of this entire refinance was that I wouldn’t have to take time off work to fly back to the Bay Area to complete any of the required paperwork. The process was all done electronically which was great. When it came time for the final review and sign-off of my finance documents, Rich was able to work with the finance company’s local mortgage branch. The company arranged for their notary public to come to my office to complete the final signatures. I am so pleased with all the assistance Rich Polonsky provided and with great assurance I can recommend him for all your finance matters.


Rich was amazing. We had a loan person before going to Rich and it was not a great experience. Rich was professional, friendly and knew exactly what he was talking about. Through the escrow process we had a few hurdles with the seller and Rich was there every step of the way to make the process go smooth and make sure we got into our house. I don’t think we would’ve gotten through the home buying process and into our new home without his help.


Rich was an absolute pleasure to work with! He is very thorough and makes the whole process of getting a home loan as easy as it possibly can be. Rich was always available whenever we had questions and was always willing to walk and talk us through anything we needed help with. He has so much knowledge about the Bay Area, housing market which was very helpful when dealing with the stress of purchasing a home. Rich is truly a great person who genuinely cares about his clients! Awesome experience and I would recommend Rich with extreme confidence to anyone looking to purchase a home!!!


Rich is amazing! He guided my husband and I through our first home buying experience and made it such a pleasant experience. He was available always and answered our questions fast and thoroughly. I would recommend him 100%!!


Richard was both professional and a pleasure to work with. He was genuinely interested in our unique situation and our long term goals. Not only did Richard give us sound advise and make himself constantly available, he also made the process fun and enjoyable. I would absolutely recommend Richard and I plan to work with him again.


Rich Polonsky is amazing. I have lost count of how many mortgages he has done for us over the last 20 years. The process is by nature a pain. But Rich is expert and anticipating and navigating the things that can slow it down or make it frustrating.

Our borrower profiles are non-cookie-cutter – we are self-employed entrepreneurs. Some of our properties have been non-standard also. Rich has always taken our borrowing curve-balls and knocked them out of the park. And his personal motto, “I work for you, not the bank” rings true every step of the way. I recommend Rich to anyone looking to finance or refinance their property.


This is our third time using Rich for a mortgage or refinance. He’s always a pleasure to work with and 100% customer focused to get us through the process smoothly. He helps us find exactly what we need and wouldn’t use anyone else.


Rich really helped us work through all the issues in our re-fi. We could not have asked for more complete or professional guidance.


Our experience was nothing short of stellar. We have been clients for over 18 years and will continue to only do business with Rich Polonsky based on his professionalism, timeliness, expertise, and exceptional character. An absolute gem!

Patti L.

Rich Polonsky is the absolute best & I can’t recommend him more highly! He was always informative by contacting us when refi rates were low, but never did we feel pressured to go forth when timing wasn’t right for us. He was extremely knowledgeable about getting loan approvals so would always be one step ahead by requesting only relevant information that would expedite & make our application as painless as possible. He was always respectful of our goals and always sensitive to work according to our agenda, not his. As a person, he was great to work and communicate with – always friendly, personable & sincere. Rich helped us secure the loan on our house back in 1998, and we have since refinanced with him at least 2-3 times. Rich made an otherwise stressful process much more pleasurable. I have and will continue to refer him to the closest of family, friends and whomever needs an honest, kind, knowledgeable & utmost professional in the mortgage lending business.

David M., MD

Rich has helped me get multiple loans. He is professional, knowledgeable, honest, hard working, and efficient. What more can you ask for. I would rate Rich in the highest possible way and can recommend him without reservation.